Backed by
Y
CombinatorThe Modern System for Constituent Services
Automate repetitive tasks, connect siloed systems, and focus on what matters.
The Caucus PlatformBuilt for Government, Engineered for Efficiency
trusted by American leaders:
How It Works
Our Blueprint for Successful Constituent Service
PHASE 1
Centralize Data
- Connect emails, webforms, mail, and phone calls
- Unify data sources into one inbox
- Track all responses, caseworks, and tasks
PHASE 2
Rapid Response
- Triage and respond to inquiries automatically
- Tag and send batched responses
- Reduce response times from an avg. of 45 days to mere seconds
PHASE 3
Analyze & Optimize
- Track constituent engagement and key issues
- Ensure safe and relevant engagement
- Identify opportunities for improvement
ALWAYS-ON
Constant Service
- Provide 24/7 service to your constituents across all channels
- Serve more constituents when staff are not avaiable
- Automate 90% of support, delight 100% of constituents
Why Caucus?
Transforming Constituent Service With the Caucus Advantage
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Unmatched Security
Built to meet rigorous public-sector standards so you can deploy with confidence.
- SOC 2 Type II in progress and NIST-aligned controls
- Penetration testing by industry-leading hackers
- Full audit trails and granular data governance
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Measurable Efficiency
Automate and streamline your routine to reduce casework resolution times.
- AI Agents and automated workflows for repetitive tasks
- Concrete results: faster resolutions and lower operating costs
- Integrations with existing systems to modernize without disruption
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Enhanced Public Trust
Deliver faster, transparent service that builds confidence in government.
- 24/7 access, clear communication, and accurate responses
- Show, don’t tell: modern experiences across channels
- Analytics and reporting to demonstrate accountability